Superior quality body jewelry
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Return Policy

Please review carefully the following basic terms before using this web site

Return Date & General Returns

All returns must be made within 14 days of receiving the merchandise. All return merchandises must be in original packaging. It is the customer's responsibility to pay the shipping charge for the returning fee. All return merchandises must be accompanied by the Return Merchandise Authorization Number (RMA#) which can be obtaining by our customer service team. You must contact our customer service team via telephone call, e-mail, or fax before the return. Any return packages without the RMA number will not be accepted. EVERYBODYJEWELRY.COM will not be responsible for the package(s) fee and the package(s) will be sent back to sender.

Item Conditions for Return and Exchange / Returning a Promotional item.

All the purchased items must be in new and original condition for the return and exchange. Please note that we are not responsible for any shipping charge for your exchange. In a case where you have purchased and received a promotional item on a special deal/ event (buy one and get 50% off the second or other specials), you must send the combined sale items together otherwise store credit will not be offered.

Exchange for Defective items

Although we check all products for defects and damage prior to shipment, it is the customer's responsibility to inspect the products for the free of any defects upon arrival. If there is any problem with the merchandise, please contact us for Return Merchandise Authorization Number (RMA#).

We accept exchanges on defective products within 14 days of receiving the merchandise. All the defective items must be returned in the same original condition as it was sent.

In a case where we cannot replace an item due to various reasons, there will be no refunds but store credit will be granted towards a future order once we receive the return package.

What we are not responsible for

EverybodyJewelry is not responsible for any of items damaged by improper care, misuse, damaged items caused during transit from delivery and any stolen packages during delivery process. We strongly recommend shipping with a method that is trackable and/or insured for you to feel assured. It is the shipping company’s responsibility to make sure that the package(s) be delivered to the right location and the customer’s responsibility to give the correct information.

Restocking fee

Any purchase returns are subject of 15% restocking fee (15% of returned value). There are no refunds but store credit will be given for all Purchase Return and purchase value of returned merchandise will be credited.

Store Credit

All the store credit of any returning item(s) will be issued as soon as we get returned package(s) and finish the inspection. However, the store credit issuing time may take up to 7 business days.

How to return

- Contact us by phone or an email with providing following information for RMA #
1) Invoice number, 2) item code(s) you wish to return 3) reason for the return.
- write the RMA number on the outside of the package.
- Once you receive RMA# from our customer service, Ship the package within 7 business days. (Please note that you must make sure that the items should not get damaged during the shipping process. Any insecurely packed item that is damaged during shipping process will not be accepted for the credit.) Even returned packages with RMA# that is exceeded more than 30 days from the day received RMA#, will not be accepted.
- Clearly write the RMA number on the outside of the package.
- Send the package to the following address.
Toll Free: 1-866-962-0191
International: 1-323-767-0584
7135 telegraph Rd. 
Montebello, CA 90640