Superior quality body jewelry
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Faqs

EveryBodyJewelry.com F.A.Q. (Frequently asked questions)


1) Are you a Wholesale Body Jewelry Online Store or Retail Online Store?
We are a professional wholesale body jewelry online store.

2) What is your minimum order?
We have a minimum order of $50.00

3) Can I mix and match or do I have to order more than 1 per item?
You can purchase 1 piece per item but if you do order more quantities there are price breaks. Please click on the item that you are interested in and it will show you the price break information.

4) How do I make an account with you?
You can fill out our form by clicking on the link (LINK).

5) Can you please send me a catalog?
If you would like to request catalog, please e-mail or call us. (LINK)

6) How do you measure body jewelry?
Please click the link to see the simple size chart (LINK).

7) Where can I find information about shipping?
Please click on the link to see our competitive flat rate shipping (LINK).

8) Where do I go to see your return policy?
Please click on this link to see our solid return policy (LINK).

9) Do you ship to P.O. BOX?
No, we do not ship to P.O. BOX.

10) Is it possible to order over the phone instead of the website?
Yes it is possible, but for the first time orders we strongly recommend you do it online so all the required information is correct. Most likely we will not make an error but it is more efficient for you to do it on our website. After the first initial order you can rest assured that your purchases will get to you with no complications.

11) What if the item that I purchased is out of stock?
Occasionally we find an item is out of stock or discontinued while processing the order. In this case, we will contact/ or give you a notice that one(or some) of items you ordered is out of stock. We will ship the items only that we have in stock and we will give you store credit for the out-of- stocked items that you ordered or we can replace to other items that you want to change.

12) What kind of material body jewelries do you have?
All our body jewelries are high quality. The selection of materials available on our site are 14Kt Gold, 316L Stainless Steel (Also known as Surgical Steel), Silicone, PTFE, Glass, Acrylic, Gold Plated, Natural Organic, Titanium Anodized , PVD Plated & G23 Titanium.

13) Do you have any products for retail local piercing shops?
Yes, You may want to check out our piercing tools and display unit section. We have dermal punches, piercing needle package & variety stainless steel piercing materials such as tweezers, forceps and much more.

14) I am having problems logging into my account.
Are you using Microsoft Internet Explorer? Try to delete cookies in your Internet Options. Click here for instructions how to delete cookies.

15) My order is over US$300 for US or US$700 for international, but I don't see the Free Shipping Option. 

Please check if you are purchasing any products that do not qualify for free shipping.  These products do not qualify for free shipping due to larger size and heavier weight : Piercing Tools, Needles, Jewelry Displays, Aftercare Products, Beauty & Health Products, Cellular Phone Accessories, & Hair Dyes.  Please contact us if you are not purchasing any of non qualifying products and still do not see the free shipping option.

16) When will I receive my order?

US Orders -  After placing your order, it usually takes us 1-2 business days (Business days are Monday - Friday; Holidays, Saturday and Sunday are not included in business days) to process your order.  After your order is processed, it will be up to a shipping method you selected.  If you need to receive your order by certain date, please contact us prior placing your order.

Ground Shipping

- 1 to 5 business days from shipped day

3 Day Shipping

- Delivery by the end of the third business day after an order has shipped. For example, if an order is placed Tuesday night and is processed/shipped on Wednesday, it would arrive on Monday of the following week.

2 Day Shipping

- Delivery by the end of the second business day after an order has shipped.  For example, if an order is shipped out on Monday, it will arrive on Wednesday. 

Next Day

- Delivery the next business day after an order has shipped.  An order that ships out on Thursday with Next Day delivery would be delivered on Friday.  An order shipped out on Friday, it would arrive on Monday. Saturday delivery is not offered on our website, but it is possible with an extra charge, please contact us if you need Saturday Delivery.

International Orders - After placing your order, it usually takes us 1-2 business days (Business days are Monday - Friday; Holidays, Saturday and Sunday are not included in business days) to process your order.  After your order is processed, it will be up to a shipping method you selected.  Please note that all international shipments have to go through Customs Clearance.

International Economy

- Without Customs Clearance, it usually takes 3-5 business days to be delivered from the shipping day

International Priority

- Without Customs Clearance, it usually takes 1-3 business days to be delivered from the shipping day

17) Promotional  coupon code is not working.  Why?

All EBJ promotional coupon codes have expiration date and they are one time use coupon code.  Please contact us to check if the coupon code is expired or you had used it already. 

18) Promotional percentage coupon code is not giving me full percentage off.  Why?

All EBJ promotional coupon codes exclude below products because these are at discounted price already.

- Clearance Products

- Deal of the Month Products

- Package Deals

- Jewelry Display Units

- After Care Products

- Piercing Tools & Needles

- Beauty & Health Products

- Cellular Phone Accessories

- Hair Dyes

- 14Kt. Gold Products